Director of Nursing - UPMC Whitfield Hospital - UPMC

Director of Nursing – UPMC Whitfield Hospital

Please send letter of application along with an up-to-date CV to Natalie Moore, HR Business Partner, UPMC Whitfield Hospital or by email to

Closing date for receipt of completed applications is Sunday, 12 December 2021.

Director of Nursing

Based at: UPMC Whitfield Hospital
Reports To: Chief Nursing Officer


Overview of the Post

Directs the provision of quality patient care in collaboration with the chief nursing officer by identifying, analysing, and refining clinical and system processes and operations to improve and ensure positive patient outcomes. Utilises human and financial resources effectively to ensure the achievement of operational imperatives within the hospital division. Contributes to the development and maintenance of a professional practice environment to achieve positive patient care outcomes and staff satisfaction. Assists the director of quality & patient safety in the development of policies and goals that address patient care operations.

Duties and Responsibilities

  • Provide leadership direction and support to the Nurse Leaders and direct reports by identifying, analysing, and refining clinical and system processes and operations to improve and ensure positive patient outcomes.
  • Effectively communicate and model the shared mission, vision and values of patient care services and UPMC.
  • Assist with the development of the hospital nursing strategic plan. Demonstrate philosophy of lifelong learning. Facilitate planning, implementation and evaluation of patient flow initiatives to enhance patient care delivery and patient satisfaction. Define programmatic and financial goals consistent with the short and long-term goals of the program, the division and UPMC.
  • Analyse performance from the business and financial perspectives and assist to achieve financial goals and objectives. Identify factors, internal and external to the system that will affect the programmatic and financial viability of the programme and intervene appropriately to optimise desired outcomes. Promote a customer service approach and ensure patient care outcomes as well as department goals are achieved.
  • Contribute to the development and maintenance of a professional practice environment to achieve positive patient care outcomes and staff satisfaction. Articulate and ensure compliance with patient care and nursing standards established by regulatory agencies (e.g. NMBI, DOH and relevant accreditation bodies), as well as hospital patient care standards and standards published by professional organizations.
  • Recommend changes to policies and procedures at all levels of the organization. Collaborate with professionals across UPMC to identify and support joint educational opportunities. Support the planning, implementation and evaluation of the nursing education program including orientation and continuing education in nursing activities.
  • Encourage, mentor and monitor others to routinely utilise evidence-based data for management and clinical decision making. Participate in professional organisations to enhance personal growth and facilitate collaborate relationships at a regional, national and international level. Coach and advise professional staff in the formulation of their professional development plan.
  • Engage all levels of staff in decision making related to their practice. Develop and evaluate clinical systems and facilitate that delivery of comprehensive patient/family care across the continuum. Recognise the need for a varied leadership style based on the situation and developmental stage of an individual or group. Develop nursing leaders and participate in successful planning activities. Create a structure and necessary support that promotes and allow for staff input and consideration.
  • Utilise hospital data management systems to access information and analyse data in planning for patient care processes and systems. Lead/Form problem solving teams around the clinical improvement issues. Recommend changes in the division as required to positively support the delivery of quality patient care. Serve as a change agent, assisting other in understanding the importance, necessity, impact and process of change. Establish the provision of quality care as a core value, guiding principle and primary accountability in all aspects of patient care operations. Recommend changes in clinical care or process improvement based on clinical findings, team recommendations and research literature to promote cost/quality outcomes. Collaborate with nursing leadership to determine patient care quality improvement goals and objectives. Monitor clinical activities to identify unexpected risk and implement patient safety initiatives. Demonstrate initiative to address complex, high risk problems and translate them into opportunities and challenges. Share nursing sensitive quality outcomes in appropriate leadership forums.
  • Workforce planning and employment decisions including selecting talented nursing leaders, mentoring others and applying appropriate corrective disciplinary actions to mitigate workplace behaviour problems. Develop relationships and integrate all team members including physicians into the team’s work. Establish and maintain good rapport and cooperative relationship with peers, nursing staff, hospital staff, medical staff, management, and other.
Quality & Audit:
  • Participate and lead as required in clinical audit and research activity within the field, promoting a positive attitude towards the implementation of evidence- based practice.
  • Undertake research/ clinical audit as necessary, critically analyse and provide written reports of the same.
  • Participate in local audits in preparation for annual accreditation.
  • Work closely with the quality and patient safety team, ensuring the department is meeting accreditation standards at all times.
Health and Safety:
  • To uphold UPMC Whitfield Hospital’s policy requirements in relation to Fire, Infection Control, Radiation Safety and Health and Safety at work regulations and to attend updates.
  • Identify potential risks for all staff, patients and visitors and adhere to relevant incident reporting procedures.
  • To observe a general duty of care for the health, safety and well-being of self, work colleagues, visitors and patients within the hospital, in addition to any specific risk management associated with this post.

Essential Requirements/Qualifications:

  • Qualified RGN & currently registered with NMBI.
  • Post graduate qualification in healthcare or related field.
  • At least  5 years’ experience at senior management level.
  • Proven track record of clinical leadership in a similar role.
  • Excellent leadership skills along with the ability to motivate self and others.

This job description is intended to be an outline of the areas of responsibility. As the UPMC Whitfield Hospital and the post holder develop, this job description may be subject to review in light of the changing needs of the hospital.


About UPMC

A $23 billion  healthcare provider and insurer, Pittsburgh, Pennsylvania-based UPMC is inventing new models of patient-centred, cost-effective, accountable care. Working in close collaboration with the  University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial and technological skills worldwide through its innovation and commercialisation arm, UPMC Enterprises, and through UPMC International.

Providing high-quality healthcare in the South East since 2006, UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Kildare Hospital in Clane, UPMC Aut Even Hospital in Kilkenny, the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations at UPMC Whitfield and in Cork, and the UPMC Concussion Network. UPMC is the Official Healthcare Partner of the GAA and GPA.


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